An Accredited Acoustics Facility
Dell® is one of the World's most important computer systems and information technology companies; well-known for its concept to sell computer systems directly to end-customers. Among the initiated Dell is also known for some clever designed low-noise computers. That Dell is a conscious manufacturer shows in that it is one of the first IT companies presenting industry standard noise declarations according to ISO 9296 for all its products easy accessible for customers.
Images courtesy and © Dell Computer Corporation.

 Sound power level measured at Dell's accredited laboratory. Note all microphones surrounding the computer.
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Dell's acoustics facility, located in Austin, Texas, is an accredited acoustic test facility under the US National Voluntary Laboratory Accreditation Program (NVLAP) administered by the US National Institute of Standards and Technology (NIST). It conducts testing according to widely respected ISO test guidelines. Every industrialized country has its own national accreditation body. In Sweden, for example, its name is SWEDAC.
The image shows Dell's binaural head that together with special computer software can make figures of noise data similar to how humans hear.
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 Sound quality data processed at the Dell acoustic laboratory.
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Dell not only conforms with the ISO 9296 standard, but also strives to optimize products' sound quality aspects. These data are first measured with a binaural head, and processed with special designed computer software; thus simulating human hearing. Then, when Dell's acoustic engineers and other product developers are near completely satisfied whith the data, they also let a jury express their opinion on the product's acoustic aspects.
There is at this point no international noise declaration standard that covers the important sound quality measures, also named psychoacoustic metrics. Read more on them below.
Dell is a registered trademark of Dell Computer Corporation.
What to Look For
The at this point most precise way to show that IT noise figures have been obtained and declared according to their ISO standards [1] is to state:
Product: (The name of the product)
Declared noise emissions in accordance with ISO 9296: |
|
Operating |
Idling |
Sleep |
LWAd |
x.x B |
x.x B |
x.x B |
LpAm |
xx dB |
xx dB |
xx dB |
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The only that will be said about this complete noise declaration, where also sound pressure level figures are included, is that manufacturers by LpAm must tell if they declare operator's or bystander's position.
There is a common agreement on that declared A-weighted sound power level (LWAd) in bels (B) is the measure best suited for comparision of noise emissions between different IT equipment [1,2,3,4]. Sound power level is "industry standard". Therefore can a simplified IT noise declaration today look like this:
Product: (The name of the product)
Declared noise emissions in accordance with ISO 9296: |
|
Operating |
Idling |
Sleep |
LWAd |
x.x B |
x.x B |
x.x B |
|
The lowest possible values of x are what is desirable if searching for a quiet product; Idling values are the most important to keep low. Other modes than Operating and Idling, which traditionally have been used, can be added and must be explained if there is ambiguity in the mode. The operating modes are not defined in ISO 9296: You will have to check the ISO 7779 or ECMA-74 standards to understand them. ECMA-74 can be downloaded from ECMA Inernational, free of charge. You can purchase ISO 7779 from ISO or from your national standards store.
The sleep mode has here been added since it is easy to achieve total silence in this mode at low cost for any interested IT manufacturer. The benefits of total silence in this mode is also that the technique used for it often reduces power consumption to 5 watts or less. Thus when manufacturers are encouraged to declare noise emissions in Sleep mode will they both be encouraged to produce quiet and power-efficient machines. The technology that can be used for silence in Sleep mode for PCs is known as "S3" or "Suspend to Ram", and part of ACPI (Advanced Configuration & Power Interface) and the Instantly Available PC initiative. Strange enough, no known ergonomic labeling scheme, or IT ecological declaration yet include the important Sleep mode, and strange enough has the "snore-free" power-saving Sleep mode not yet been defined in ISO 7779 or ECMA-74. See also US President George W. Bush's Executive Order 13221.
B stands for bels and does here express declared A-weighted sound power level. One bel equals ten decibel (dB), but bel shall be reserved for when talking on sound power level values for information technology equipment.
Manufacturers should to conform also by LWAd add the fact that 1 B = 10 dB. They can also provide extra information on the character of the noise: if it contains prominent discrete tones or whether the noise is considered to be impulsive. (At this point there is no international consensus on objective methods for rating of these subjective characteristics of noise [1,2].)
A difference of 0.2 B is clearly noticable. Lowering the sound power level by 0.9-1.1 B means a 50 percent reduction an object's "noisiness". Note that, due to mathematics, a silent object has to be declared as "inaudible" or - ∞ B, ie "minus infinity bel".
Noise declaration according to ISO 9296 is today usually found below headings like "Environmental Data Sheets", "Product Environmental Profiles", "Environmental Declaration" or "Environmental Attributes Listing". In the future will the noise parameter most probably be regarded as natural as declaration of technical products' weight, physical dimensions and energy consumption; and therefore included among them.
Learning to use Sound Power Level Values
Many people reading this have possible newer heard of using sound power level or declared A-weighted sound power level, and maybe not of bel values for to describe acoustic noise emissions either. There are a lot information on sound pressure level values (in decibels - dB, dB(A) or dBA) for common sound sources on the Internet, but very, very few on sound power level values, and at this point there is possible no list except the one below on sound power level values in bels for common and uncommon sound sources.
LW and not LWA or LWAd is here used because the most uncertain values (reference [h] ) are stated as LW values.
The reference power for all here presented values is:
1 pW = 1 picowatt = 1 x 10-12 W.
Sound power level values for some sound sources
Source |
LW bel [ B ] |
A silent object [a] |
- ∞ B |
An object that emits sound [b] |
≥ 0.0 B |
PCs in idling - lower range according to an Intel® study [c] |
3.0 B |
Human whispering very soft [d] |
3.4 B |
PCs in idling - design goal according to an Intel® study [c] |
4.0 B |
Dishwasher - extremely quiet one [e] |
4.3 B |
PCs in idling - accepted upper level according to TCO'99, Swan, Blue Angel and EU Flower [f] |
4.8 B |
PCs in idling - upper range according to an Intel® study [c] |
5.0 B |
Human talking in conversational level [d] |
6.9 B |
Vacuum cleaner - extremely quiet one [g] |
7.2 B |
Dishwashers - upper range [h] |
8.0 B |
Lawn mover [i] |
9.5 B |
Chainsaw [j] |
11.0 B |
Saturn rocket [h] |
20.0 B |
With a decrease of about 0.9 - 1.1 B units will an object in general be perceived as a half as noisy.
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About the table
a) A silent object emits the sound power 0 Watt. When we convert to sound power level we use logarithmation: 10*log(0/1pW). This means that a silent object has to be declared "minus infinity bel" or "negative infinity bel". Since most ordinary people can not handle these notions we often choose to state silent objects using the easy to understand word "inaudible".
b) Mathematically we can say that an object that emits sound emits zero or more than zero bel, but we can not describe a silent object as a zero bel object, as explained above: A zero bel object emits some sound even if hard for humans to hear. In this table 0 B equals 1 pW. Some manufacturers these days market their products as 0 dB ones; probably trying to tell that they are silent.
c) Intel® in their Acoustic Overview [5] document tell to declare according to ISO 9296, so their design goal in this study must be an LWAd value. Intel explains: "In the present study, an acoustic goal of 4.0 BA emitted sound power in the idle mode, measured according to ISO 7779 at 23±2 °C, was chosen. Evidently, the acoustic performance of a system is a product differentiator. System performance, size, cost,
and acoustic performance are closely related. Therefore, the acoustic design goal
depends on the product positioning in the market. The goal of 4.0 BA was chosen
based on an overview of current systems.". Note: Intel here use the notion BA. The A is here unnecessary information as long as the B is an ISO 9296 value. More on this below.
d) Values courtesy of Acoustic Control Laboratories.
e) Electrolux® ESF 6261 dishwasher. Note that dishwashers in the European Union are noise declared in dBA with the use of an IEC standard, IEC 60704-3: The original is of course also an LWA value, but it was stated as 43 dBA. IEC stands for The International Electrotechnical Commission.
f) TCO'99, Swan, Blue Angel and EU Flower are all environment/ergonomic labeling schemes. They all use the same noise limits, and state to declare according to ISO 9296, so 4.8 B is an LWAd value. More on these labeling schemes below.
g) Electrolux® Ultra Silencer Z3340 vacuum cleaner - May 2003 in Sweden marketed as our country's most quiet one. Declared sound power level 72 dBA according to IEC EN 60704-3. In the table decibel has been converted to bel. Here you can read more on the Electrolux Ultra Silencer.
h) Values courtesy of Industrial Acoustics Company. They have here been converted to bel (B) from decibel (dB) for to facilitate comparision - the original is of course also LW values, since one can convert between dB and B, but not between sound pressure level (Lp) and sound power level (LW). This is Industrial Acoustics Company's complete list of LW values in dB.
i) Husqvarna® lawn movers emit about 94 - 97 dB noise, sound power level measured according to an appropriate ISO standard. In the table decibel has been converted to bel. Values courtesy of Husqvarna.
j) Husqvarna chainsaws emit about 108 - 112 dB noise: sound power level measured according to an appropriate ISO standard. In the table decibel has been converted to bel. Values courtesy of Husqvarna.
Noise Limits
Note that The Silent PC® web site doesn't promote noise limits, but manufacturers' freedom of competition and purchasers freedom of choice in IT acoustic comfort: This by promoting awareness of the possibility to use ISO 9296 as a meeting point. There are, however, some organizations that provide noise limits intended to be used for procurements of IT equipment. They all utilize the ISO 9296 standard, and are therefore here briefly mentioned.
These are the TCO'99 ergonomic labeling scheme noise limits for system units and portable computers.
Product: "Unit with fan"
Declared noise emissions in accordance with ISO 9296 shall not exceed: |
|
Operating |
Idling |
LWAd |
5.5 B |
4.8 B |
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When TCO'99 talks on "unit with fan" can one understand that they mean "system units" and "personal computers", which they talk on earlier in their text: There are some other things that also seems possible to improve in their comming update. The values have been obtained from "TCO'99 – Mandatory and recommended requirements for System Units and Graphic Adapters..".
The Blue Angel, Swan and European Union limits for unwanted sound
The German Blue Angel, the Nordic Swan and the European Union Flower environment labeling schemes all for some unknown reason use exactly the same noise limits as TCO'99.
It is worth noting that Blue Angel in its "Basic criteria for the award of the environmental label for Workstation Computers", RAL-UZ 78, and the European Union Flower Eco label, say that they state declared A-weighted sound power level figures according to ISO 9296, but for unknown reason present noise limit figures in dB(A), which doesn't conform with the way the standard prioritizes to present sound power level values for to be able to discriminate them from the less valuable sound pressure level figures.
Comment: Do consumers understand sound power level? Do they understand that exactly the same dB(A) figure can mean at the least the half as a, or as double as a noisy product, depending on if it is a sound power level dB(A) or sound pressure level dB(A)? Do they understand A-weighting of decibel figures? Who is supposed to inform what industry long ago agreed upon? It is hoped that Blue Angel and the European Union Flower labeling schemes at the least will choose to conform with what ISO 9296 prioritizes.
Problems IT labeling schemes face
The main problem with the way these labeling schemes try to regulate noise emissions is that they assume that there exist some sort of average acoustic environments. Thus will their noise limits always risk becomming too high for quiet environments. Think of a portable computer - where is it used? Only in the office? Also in the quiet home environment? Aren't we told that information technology and broadband connections have changed working life, so that many of us can work from home? What is the desirable noise limit for information technology equipment intended to be used for work in the home environment?
An other problem is that these labeling schemes seem to still ask industry how quiet or noisy products it wants to produce, rather than deciding what they think is an acceptable level for unwanted sound. Information technology equipment has recent years advanced enough for its industry to manufacture as quiet machines as purchasers want to pay for, but this doesn't seem to have been understood by these labeling schemes, whose noise limits haven't been updated since the 1990s. It seems that these labeling schemes still think they must encourage manufacturers to take the IT noise issue serious, rather than asking them to.
Lastly does manufacturers' voluntary declaration according to the ISO 9296 standard, but not these labeling schemes, comply with the also by the IT industry heavily promoted "One Standard - One Test, Supplier's Declaration of Conformity" (1-1SDoC) concept [7]; something all involved participants - governments, manufacturers, resellers and their customers - can benefit of.
Statskontoret
Statskontoret, the Swedish agency for public management, provides support to the government and government offices. Its task is to conduct studies and evaluations at the request of the government, and also to modernize public administration with the use of IT. Standardization for IT procurements is one of this agency's important jobs:
Statskontoret's Technical Standard 26:6 - Acoustical Noise Emission of Information Technology Equipment - TN 26:6 - is ever since it was created in 1984, and several times updated, the World's most important standard for acceptable upper noise limits for information technology equipment used in homes, offices and data processing centers. While all other ergonomic labeling schemes, and manufacturer quality logo schemes, assume that there exist some sort of average acoustic environment, does Statskontoret's Technical Standard 26:5 divide its recommendations in to three different categories, where the the Category III products are the ones intended to be used where low-noise working conditions are required.
Statskontoret's Technical Standard has 26:6 was last updated July 1, 2004. The main changes are that some new types of equipment have been added and that, "because of the technical development, it has been possible to lower many of the highest recommended values for Category II and III equipment." Noise declaration per ISO 9296 is of course also used in TN 26:6.
These are the TN 26:6 noise limits for some of the Category III equipment:
Product: "Desktop computers (including mini-towers)"
Declared noise emissions in accordance with ISO 9296 shall not exceed: |
|
Operating |
Idling |
LWAd |
5.0 B |
4.5 B |
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Acceptable Levels of IT Noise
As shown above there are some organizations that tries to find out what might be an acceptable level of unwanted sound from IT equipment. It is interesting to conclude that all these organizations limits for unwanted IT equipment sound still are beaten by a study by the IT industry itself:
In 2001 Intel®, one of the World's most important IT manufacturers, stated that a declared A-weighted sound power level in Idling according to ISO 9296 of 4.0 B represents "a good trade off between acoustics, performance and cost." [5].
It is worth noting that the Intel 4.0 B target sound power level value represents a compromize for all possible environment where IT equipment is used. It isn't only set for equipment intended to be used in very quiet environments, like the homes: What is their target value?
ISO 9296 Declaration Pitfalls
Misleading use
Not so serious manufacturers will always be tempted to try to make their noise figures look lower than they actually are. If customers aren't aware is it possible to also use ISO 9296 in a misleading way:
It is worth emphasizing that just stating declaration according to ISO 9296 isn't enough: The very few ones that at this point state figures according to ISO 9296 sometimes forget to declare if they talk on sound power level (LWAd) or sound pressure level (LpAm) - there are now a few examples simple looking like this: " x.x B (ISO 9296) " or " xx dB per ISO 9296 " - which makes one wonder if the declaration standard was read at all.
Stating noise emission values according to ISO 9296 and choose to only show LWA and not LWAd values doesn't conform with ISO 9296: Stating LWA and not LWAd values can be an other way for manufacturers to try to make their figures look more favourable than they actually are. The ones stating LWA values like this mix-up ISO 4871 [7] with ISO 9296.
Some say that parts of ISO 4871 reflect the fact that the manufacturers involved in its creation prioritized figures looking lower instead of accuracy, this for to confuse government authorities tempted to regulate noise emissions, but lacking acoustic competence to how.
Confusing but not misleading information
Here are some examples of unnecessary confusing information, but not misleading use of ISO 9296:
IT manufacturers do not have to state which measurement standard have been used when declaring noise emissions according to ISO 9296. This standard only states to report figures according to itself. It is of course not wrong to tell that ISO 7779 was used for the measurements, but it is unnecessary and confusing information.
Some manufacturers say that when they state the measurement standard is it because ISO 4871 states that the measurement standard should be told when stating a noise declaration standard. One have to think on target groups when using standards: Does the user or purchaser benefit of knowing which standard the acoustician used for his or her measurement? For the moment ISO 4871 seems to be a standard plagued by ambiguity. As the ISO 4871 standard now is formulated one has to question relevance for noise declaration other than for acoustic engineers themselves. In the information society era we need a signal-to-noise ratio as high as possible, and ISO 4871 now seems to add more noise than signals, to add more confusion than explanations. The ISO 4871 standard can, however, be updated to reflect a modern society's demand on a noise declaration standard.
Some manufacturers also choose to state " LWAd x.x B(A) " or " LWAd x.x bels(A) ": This is like saying "A-weighted A-weighted" because, as said above, the A in LWAd, as the A in in B(A) or bels(A) all states that the A-weighted filter has been used.
Lastly: ISO - the International Standardization Organization - doesn't certify anything. The ones stating "ISO 7779 Certified" or "ISO 9296 Certified" have misunderstood the purpose of ISO:
"ISO is not an auditor, assessor, registrar, or certifier of management systems, products, services, materials or personnel, nor does it endorse any such activities performed by other parties. ISO develops International Standards but does not operate any schemes for assessing conformance with them."
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The manufacturers that want to state something true about their product quality and interest in helping their customers to identify quiet products can of course use the good-looking sentence "ISO 9296 Declared". The ISO 9296-way to declare products' noise emissions could possibly benefit of a complementary simplified marking standard to use in catalogues and in advertizing. Read more on that matter at the Noise Labels page.
Home-Made Noise Measurements
In compensation for the lack of standardized noise measurements and declaration of information technology and labeling of it by its manufacturers can we at this point see an increased use of "home-made" noise measurements by PC hardware reviewing Web sites and PC magazines. These noise measurements are mostly a lot less accurate than the more expensive ones done by accredited acoustic laboratories according to universal standards. Nontheless can "home-made" ones be most valuable if each product measurement is done in exactly the same way; but one has to understand that dBA values obtained by using non-standardized measurements never can be used to compare noise emissions from different PC hardware reviewers, and not for to compare ISO-standardized and non-standardized measurement values.
It is possible that some reviewers might be tempted to use bel (B) figures for their non-proffessional noise measurements, when understanding that the proffessional ones use them: It is hoped that dBA or dB(A) figures also in the future will be used only for stating sound pressure level values, whith their uncertainty, and the bel values be reserved for stating sound power level according to ISO 9296.
When someone declares IT noise emissions in exact figures must one always check how these figures have been obtained. If the noise measurement and declaration haven't been done according to any standard should of course the used method for measurement and declaration be stated; be it a manufacturer or hardware reviewer doing the measurements. Everyone presenting noise figures not using international standards can easy show exactly how and with what equipment they obtain their values, and all Web sites of honour doing hardware reviews can provide a link to a page describing how they obtain and declare their values where stating them.
StorageReview.com is a good example of a hardware reviewing resource that explains how they measure noise, and why they do it like they do it.
"An Introduction to Measuring PC Noise" is a most interesting paper from VIA Technologies, Inc in cooperation with Mike Chin at SilentPCReview, where standardized low-cost noise measurements are discussed.
"Noise in Computing: A Primer" - some most valuable writing, also by Mike Chin at SilentPCReview.
The Free Acoustic Lab Market
The Silent PC Web site author's main objections against promotion of simplified noise measurements and declarations are:
1. They are less accurate, and can not be verified.
2. The approach doesn't see acoustic lab services as a free market; where costs of course will be vastly reduced if there is an increasing demand. Now costs for acoustic lab services are based on almost zero demand.
One problem here is that an until now rather low demand for acoustic services has led to that only the most mature industrialized nations are in possession of qualifying acoustic facilities and expertise. Many countries where information technology is manufactured lack the necessary knowledge and laboratories. But this can not any longer be used as an excuse for to avoid ISO 9296 - Acoustic comfort is a free market, and those countries that have been foresighted enough will have an advantage.
The Actual Cost for ISO 9296 Declaration
Is it too costly for the information technology industry to measure (ISO 7779) and declare their products' noise emissions according to ISO 9296? Is cost a reason for not doing these measurements and providing these figures? To answer these questions one example is used:
SP, The Swedish National Testing and Research Institute is in possession of an accredited acoustic laboratory doing high-quality measurements of information technology noise emissions. Here are their aproximate prices. If there is an increase in demand for these measurements are they likely to lower their prices.
1:st measurement of a PC system unit according to ISO 7779 |
600 US$ |
Following measurements of PC system units according to ISO 7779 |
170 US$ |
1:st measurement of a hard disk according to ISO 7779 |
600 US$ |
Following measurements of hard disks according to ISO 7779 |
170 US$ |
1:st measurement of any projector according to ISO 7779 |
< 600 US$ |
Following measurements of projectors according to ISO 7779 |
< 170 US$ |
Why Purchasers So Seldom Meet Comparable Noise Figures
There are many reasons why manufacturers and resellers don't declare their products' noise emissions at all, mix-up sound pressure level and sound power level figures, show ISO 7779 figures, or only provide sound pressure level values according to ISO 9296; leaving out the more important sound power level ones.
This writing might make some manufacturers and resellers a bit embarrased - This is not the intention - Sound and unwanted sound are most complicated subjects. This site tries to make them easier to understand.
Avoidance of any noise declaration
Some manufacturers and resellers probably don't believe that levels of noise emissions is a product differentiator. They don't regard this product aspect important at all.
Others might regard unwanted sound an issue, but can not afford to minimize it, and can not afford to declare it the way it must be declared for to be comparable.
Comment: There is, grateful enough, no obligation to manufacture low-noise IT equipment, or to declare noise emissions for IT equipment. Not all of the World's IT manufacturing nations are in possession of qualifying acoustic expertise and facilities.
Avoidance of ISO 9296
Many manufacturers and resellers have disliked the accuracy ISO 9296 prioritizes.
Comment: It's quite strange that so many serious companies for such a long time have prioritized good-looking figures over accuracy, and that it didn't seem to occur to them that if they all adopt the standard that everyone else adopts so will they all be in the same boat: They will all be able to provide more accurate, even if not always so good-looking figures.
Intelligently enough can ISO 9296 also be used to confirm the accuracy of a noise declaration, something which isn't possible when using whatever means to measure and declare.
Using non-standardized figures without saying so
Some manufacturers and resellers don't declare how the measure and declare their products' levels of unwanted sound.
Comment: Stating noise figures without declaring what standard, or which method has been used for the measurement and declaration, is misleading: This because it makes unaware purchasers believe that they have been provided some kind of information on which to base their choice.
Mixing-up sound pressure level with sound power level
Some manufacturers and resellers have been tempted to mix-up sound power level and sound pressure level. This their choice relates to the fact that sound pressure level figures always become lower than the sound power level figures, the ones that are the best ones suited for products comparisions.
Comment: A mix-up between sound pressure level and sound power level figures can make a product seem at the least as half as noisy as it actually is. This kind of misleadig is also possible to avoid by using the international noise declaration standard for IT equipment, and telling purchasers how to use it.
Presentation of ISO 7779 or LWA figures
Some manufacturers and resellers still choose to "declare" noise emissions according to ISO 7779 (LWA figures) or say that they declare according to ISO 9296, but state LWA figures. This will result in noise figures seemingly looking better than the more accurate ISO 9296 LWAd values.
Comment: The reason for to present ISO 7779 data (LWA figures) might sometimes be that one isn't aware of the ISO 9296 standard, and sometimes that one choses to present data looking like they where very secure and standardized, but at the same time lower and therefore more "good-looking" than the more accurate ISO 9296 ones.
An increasing number of IT manufacturers these days purchase acoustic laboratory services, in efforts to be able to provide their customers accurate comparable and verifiable noise data, but are delivered ISO 7779 raw data instead of ISO 9296 figures: Many of today's acousticians are strange enough still not aware of the ISO 9296 standard, or deliberately refuse to provide their customers data according to this standard; sometimes refering to hard to understand explanations that acousticians shouldn't declare products' noise emissions.
There is no possibility to declare only LWA figures according to ISO 9296. Those that do so don't use ISO 9296 - ISO 9296 states to present declared A-weighted sound power in bel - LWAd. The IT industry has aggreed on both a noise measurement, and a noise declaration standard. The measurement standard can of course not replace the declaration standard.
These are two more more advanced forms of customer and/or government misleading.
Presentation of only sound pressure level figures per ISO 9296
Some manufacturers and resellers choose to present data according to ISO 9296, but avoid the more important sound power level figures.
Comment: Manufacturers and resellers might be tempted to present data that they believe their customers can understand and relate to. This might seem kind, but is actually a non-lasting short-term solution: Any manufacturer or reseller is of course free to investigate the subjects sound, unwanted sound and comparable noise emission declarations, and explain all on these subjects in white papers provided their customers.
The fact that most of today's purchasers don't know anything on the value of sound power level measures can of course still continue to be used as an excuse for to continue only present harder to compare sound pressure level figures, but is it honest? Sound power level is industry standard, sound pressure level isn't.
Presentation of sound power level figures in dBA per ISO 9296
It's quite common these days that even some most powerful IT companies express sound power level or sound pressure level figures in the notion dBA per ISO 9296.
Comment: For to conform with ISO 9296 one is not allowed to simply state dBA. One has to state LWAd when talking on sound power level figures, and LpAm when talking on sound pressure level figures. Stating LWAd XX dBA is like saying "Declared A-weighted sound power level XX decibel A-weighted." We don't use dBA when using ISO 9296. When powerful IT companies talk on sound power level in dBA they probably confuse more than they mislead: We don't need more confusion than already surrounds this complicated subject.
It doesn't seem to be an overestimation of the intelligence of IT purchasers, when thinking that they will be capable of understanding that they should look for sound power level values in bels instead of decibels, if they are properly informed.
How to Make ISO 9296 Even Better
Include the purchaser target group
At page 1 in the ISO 9296 standard [1] can one below the heading "Introduction" read the following: "Information on acoustic noise emission of computers and business equipment is needed by users, planners, manufacturers and authorities. This information is required for comparision of the noise emissions from different products and for installation acoustics planning and may be used for relating to workplace noise exposure requirements."
At page 4 "Presenting declared noise emission values" can one read the following: "Declared noise emission values shall be given in technical documents or other litterature supplied to the user."
These sentenses in the ISO 9296 standard seems possible to make even better: This by in a comming update put a greater focus on the IT equipment purchaser perspective: The IT equipment "user" seems here not clearly to be the same person as the IT equipment buyer.
Include Sound Quality measures
ISO 9296 (and ISO 7779 - the measurement standard) unfortunately yet doesn't cover all main aspects on how humans perceive sound: ISO 9296 only declares the statistical maximum of the physical aspects of noise. Two computers with extacly the same sound power level figures per ISO 9296 may still sound very different. This because of difference in their sound quality aspects. Out of this come that many IT suppliers that have adopted and mastered the use of ISO 7779 and ISO 9296 for measurement and declaration, realize that while this addresses some regulatory compliance issues, they still end up with PC's that can annoy their users.
In the article What is a "Silent" Computer? Mike Chin at Silent PC Review concludes:
"By focusing only on sound power and a single half meter SPL measurement, ISO 7779 manages to ignore the sound quality aspects so important to human perception, leaving only a machine-language definition of overall noise. The fact that so few companies actually use this standard and its results for promotion is actually something of a relief. It would only lead to greater confusion and consumer dismay."
An approximation is that with ISO 9296 we only reach about half way to make it easier for purchasers to in figures make buying decissions according to degree of annoyance caused by unintentionally emitted product sounds.
ISO 9296 states that manufacturers also optionally can provide extra information on the character of the noise: If it contains prominent discrete tones or whether the noise is considered to be impulsive. ISO 9296 also explains that there today isn't any international consensus on objective methods for rating of these subjective characteristics of noise. [1,4].
Important aspects of sound quality are loudness, roughness, pitch, sharpness, spectral balance, tonalness (tonality), impulsiveness and fluctuation strength.
How come we still lack noise measurement and declaration standards that reflect how average humans commonly perceive different kinds of machine and equipment sounds?
How can it be that regulatory compliance for low-intensity machine and equipment noise, ie noise that doesn't cause auditory health effects, still not completely address its main adverse effect: Distraction?
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ISO 9296 Complies with 1-1SDoC
The objections above don't counteract the fact that today's ISO 9296 standard meet the purpose of helping IT purchasers to identify quiet products and make buying decissions according to noise level. Thus, with the now growing customer awareness, this important standard also aids interested manufacturers and resellers in profiting on efforts to improve IT acoustic comfort.
ISO 9296 is a most customer, government and manufacturer-friendly standard; since it also complies with the "One Standard - One Test, Supplier's Declaration of Conformity" (1-1SDoC or 11SDoC) concept [7].
The Economy of Overdesign & Underdesign
The special properties of low-intensity acoustic noise emissions implies the possibility of either to overdesign or to underdesign products for their intended contexts. Overdesigned too quiet products cost unnecessary money, while underdesigned too noisy products cost human brain energy.
Special properties of low-intensity acoustic noise emissions:
Noise emissions can only exercise any adverse affects if the exposed human possesses sense of hearing.
Low-intensity noise emissions can only exercise any adverse affects if the exposed human, consciously or unconsciously, apprehend them as distracting.
What is regarded as acceptable sounds by some people is regarded as distracting noise emissions among others.
What is regarded an acceptable level of noise emissions by some people is regarded a too high level among others.
Noise emissions from machines and equipment will not be perceived if they are lower than the ambient background.
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The special properties of low-intensity acoustic noise emissions constitute the main reason why it is better to declare them to purchasers than to try to set general limits for when they might be acceptable. Noise declaration minimizes the risk of both overdesign and underdesign.
Acoustic Competence
The following companies can perform noise measurement according to ISO 7779 and noise declaration according to ISO 9296. All these three labs can offer better prices if particular weeks can be booked for many measurements. This means that if different manufacturers can coordinate their measurements they will benefit.
These highly skilled acoustic companies can of course also aid in developing quiet products, and in product sound design. If any other nations' acoustic companies wish to be included in the list please contact the site author. A link back to this site is the required favor in return.
Sweden
Acoustic Control Laboratories Contact: Nils-Åke Nilsson Tel +46-8-732 48 00.
SP - Swedish National Testing and Research Institute Contact: Hans Jonasson. Tel +46-33-16 54 20.
Ingemansson Technology AB. Contact: Monica Hellström. Tel +46-8-709 20 00.
Zound by Semcon Contact: Henrik Isaksson. Tel +46-8-562 906 00.
Related Links
Swedish version of this ISO 9296 page.
What is an Acoustical Noise Declaration? - IBM® explains the benefits of noise declarations.
ARI, The Air-Conditioning and Refrigeration Institute - Technical Committee on Sound White Paper: Product Labeling and International Standards - Implications and Benefits of an ARI "Labeling" Procedure
"Measurements and Judgments of Sound in relation to Human Sound Perception" is a most interesting report by Danish DELTA related to today's weak points of product noise declarations.
Design Sounds - A Swedish exhibition about sound and design. Some most interesting pdf-documents to download there.
References
1. International Standard ISO 9296:1988 (E) "Acoustics -- Declared noise emission values of computer and business equipment". It can be bought directly from ISO or from your national standards office.
2. Statskontoret's
Technical Standard 26:6, "Acoustical Noise Emission of Information Technology Equipment".
3. "hp PCs and acoustic noise", p 3; How to compare noise levels between PCs.
4. Standard ECMA-109 4th edition December 1996 - Declared Noise Emission Values of Information Technology and Telecommunications Equipment.
5. Acoustic Overview, Version 1.0, Intel Corporation®, p 7, Design Goal.
6. International Standard ISO 4871:1996 (E) "Acoustics -- Declaration and verification of noise emission values of machinery and equipment"
7. One Standard - One Test, Supplier’s Declaration of Conformity (11SDoC) Scorecard objectives and concept. ECMA Technical Report TR/83 June 2001.
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